Delivery & Returns
Free Delivery & Free Returns
Delivery is free on all orders over £50.
We'll send you a Pre-Paid Returns Label if you want to return an item.
We dispatch all orders from our fulfilment centre in Bristol. Choose from a range of Royal Mail delivery options.
Please order before 3pm Monday - Friday for Next Day Delivery. Orders made after Friday 4pm, will be processed on the following Monday.
- Order received & prepared for dispatch
- All Orders dispatched same day
- Fulfilled & Sent Tracked
- Shipping and Tracking number emailed to you.
How long will it take to arrive?
Within the UK, Delivery times vary between Next Day and 5 days - depending on which option you choose. Deliveries occur Monday to Saturday.
How will I know it has been sent?
We'll send you an email with the tracking number and shipping confirmation. If you like, you can also sign up for an alert in Facebook Messenger.
What if I don't like my order?
You can return any item to us within 14 days for a full refund. We’ll send you a Pre-Paid label if you want to swap for a different size or style.
Order with confidence, we’re here to help - if something is not right with your order we are here to make it right. Our Wonderful Concierge team are standing by to help you with any questions, returns or refunds.